Last Updated: October 10, 2026
Welcome to Express Visa Consultant. These Terms and Conditions govern your use of our website and the visa consultancy and related services we provide. By accessing our website, contacting us, or using our services, you agree to these terms. If you do not agree, please do not use our services.
1. About Our Business
Express Visa Consultant is a visa assistance and consultancy business based in Gurugram, Haryana, India. We assist individuals, families, students, and business travelers with visa guidance, documentation, appointment assistance, document apostille and attestation, and travel insurance assistance.
Business Name: Express Visa Consultant
Address: Sushant Shopping Arcade, Sushant Lok Phase I, Sector 43, Gurugram, Haryana 122009, India
Email: bestvisaconsultantgurgaon@gmail.com
Phone: +91 95883 47665
2. Scope of Services
Our services may include the following:
- Tourist visa assistance.
- Business purpose visa assistance.
- Earlier visa appointment searches and scheduling assistance for the USA and other countries.
- Document apostille and attestation assistance.
- Travel insurance assistance for international destinations.
- Application guidance, document preparation support, and general visa-related consultation.
Service availability depends on the destination country, applicable rules, customer requirements, and the availability of relevant third-party services.
3. No Guarantee of Visa Approval
Express Visa Consultant provides professional guidance and application assistance. We do not issue visas and cannot control the decisions of embassies, consulates, immigration authorities, or government departments.
All visa applications are subject to the rules, eligibility requirements, scrutiny, and decisions of the relevant authorities.
We do not guarantee visa approval, successful entry into any country, a particular processing time, or a specific application outcome. Payment for our consultancy services does not guarantee approval.
4. Visa Appointment Assistance
We may assist customers in searching for available visa appointment slots, monitoring availability, and arranging appointments where permitted and available.
Earlier appointments are subject to availability and the systems, policies, and procedures of the relevant embassy, consulate, or authorized visa application centre.
We cannot guarantee an earlier appointment, emergency interview, or specific appointment date. Appointment availability may change without notice, and the final scheduling decision rests with the relevant authority or booking platform.
Customers must provide accurate information and comply with the applicable appointment rules. Customers are responsible for attending their appointments and following all official instructions.
5. Customer Responsibilities
By using our services, you agree to:
- Provide true, accurate, complete, and current information.
- Submit genuine documents and valid identification.
- Review application details before submission wherever applicable.
- Provide required documents within the requested time.
- Inform us promptly of any changes to your personal details, travel plans, or application circumstances.
- Pay the agreed consultancy charges and other applicable fees.
- Attend scheduled appointments and follow official requirements.
- Comply with the immigration laws and regulations of the destination country.
We are not responsible for adverse outcomes caused by false information, forged documents, incomplete information, or failure to provide required documents or attend appointments.
6. Documents Apostille and Attestation
We provide assistance with document apostille, attestation, authentication, and related procedures, depending on the document type and destination country.
Processing requirements and timelines depend on the relevant government departments, issuing authorities, embassies, consulates, and other authorized organizations.
We do not guarantee acceptance of any document by a foreign authority or institution. Customers are responsible for confirming the specific document requirements of the organization requesting the documents.
7. Travel Insurance
Express Visa Consultant may assist customers in exploring or obtaining travel insurance options through relevant insurance providers or intermediaries.
Insurance coverage, eligibility, premiums, exclusions, claim decisions, and policy terms are determined by the applicable insurance provider.
Customers should carefully review the policy wording, coverage limits, exclusions, and claim procedures before purchasing insurance. We do not guarantee the acceptance or payment of any insurance claim.
8. Fees and Payments
Customers are responsible for paying the consultancy fees and other charges communicated and agreed upon before the relevant service is undertaken.
Depending on the service, additional costs may include government fees, embassy or consulate charges, visa application centre fees, courier charges, document processing fees, insurance premiums, and other third-party expenses.
Government fees and third-party charges are separate from our consultancy fees unless expressly stated otherwise.
Customers should confirm the applicable service charges, inclusions, and payment terms before making payment.
9. Cancellation and Refund Policy
Refund eligibility depends on the nature of the service, the work already completed, and any applicable third-party charges.
- Consultancy fees for services already performed may not be refundable to the extent permitted by applicable law.
- Government fees, embassy charges, appointment fees, insurance premiums, and other third-party payments are subject to the refund policies of the relevant provider.
- If a service has not started, refund requests will be reviewed according to the agreed service terms and applicable law.
- Visa rejection, appointment unavailability, or a change in personal travel plans does not automatically entitle a customer to a refund of all fees.
- Any refund approved will be processed within a reasonable period, subject to verification and applicable payment provider procedures.
Please contact us to discuss cancellation or refund requests. Nothing in this policy limits any refund or other right that cannot lawfully be excluded.
10. Processing Times and Delays
Any processing times or appointment estimates communicated by us are indicative unless expressly confirmed otherwise in writing. Actual timelines may vary because of government procedures, public holidays, additional document requests, system interruptions, security checks, or other circumstances outside our control.
We are not responsible for delays caused by third parties or government authorities. Customers should avoid making non-refundable travel arrangements until they have obtained the necessary approvals and documents.
11. Limitation of Responsibility
We will make reasonable efforts to provide accurate information and professional assistance. However, we do not warrant that all information will always be complete, current, or applicable to every individual case.
To the extent permitted by applicable law, we are not responsible for losses arising from visa refusal, appointment cancellations, government decisions, changes in immigration policies, inaccurate information supplied by customers, or the actions and omissions of third-party service providers.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.
12. Third-Party Websites and Services
Our website or communications may contain links to third-party websites, including government portals, embassies, consulates, visa application centres, airlines, and insurance providers.
These websites and services are operated by independent organizations. We are not responsible for their content, availability, policies, or practices. Customers should review the applicable third-party terms before using their services.
13. Intellectual Property
Unless otherwise stated, the content, branding, design elements, descriptions, and materials published on our website belong to Express Visa Consultant or are used with appropriate permission.
You may not reproduce, distribute, modify, or commercially use our website content without prior permission, except where permitted by applicable law.
14. Privacy and Personal Information
We collect and use personal information as reasonably necessary to provide our services, communicate with customers, process requests, and meet legal obligations.
Our handling of personal information is explained in our Privacy Policy. By using our services, you acknowledge that your information may need to be processed or shared with relevant authorities and service providers for the requested services, subject to applicable law.
15. Misuse of Services
Customers must not use our services for unlawful purposes, submit fraudulent documents, misrepresent information, impersonate another person, or interfere with the operation of our website or services.
We may decline or discontinue a service where we reasonably believe that continuing it would violate applicable law or create a risk of fraud or misuse, subject to any applicable legal obligations.
16. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our services, business practices, or applicable laws. Updated terms will be published on our website with a revised update date.
Your continued use of our services after updated terms are published will be subject to the revised terms, to the extent permitted by applicable law.
17. Governing Law and Disputes
These Terms and Conditions are governed by the laws of India, subject to applicable legal requirements.
Any dispute arising from our services should first be raised with us so that we can attempt to resolve it amicably. Where a dispute cannot be resolved informally, it may be referred to the competent courts or authorities having jurisdiction under applicable law.
18. Contact Information
If you have questions about these Terms and Conditions, our services, or a service-related concern, please contact us:
Express Visa Consultant
Address: Sushant Shopping Arcade, Sushant Lok Phase I, Sector 43, Gurugram, Haryana 122009, India
Email: bestvisaconsultantgurgaon@gmail.com
Phone: +91 95883 47665